If you’ve received an email stating your payment has been declined, it means we weren’t able to process it with your current payment method.

This payment decline may be due to several reasons:

• Insufficient funds on your bank account
• Expiration of your payment method
• Blocked payment on your bank’s side
• Blocked payment on paddle's side
• Etc.

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Still have questions?

If you have any issues or questions about Tomba, feel free to contact us, we will be happy to help you!