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FAQs and Troubleshooting
FAQs and Troubleshooting
A regularly curated list of the most commonly asked questions
57 articles in this section
What is an Accept All means?
What is an Accept All means?
Written by
Support Team
Updated about a 18 hours ago
Why has my account been blocked?
Why has my account been blocked? Your questions answered
Written by
Support Team
Updated about a 18 hours ago
Business Finder won't provide webmail emails
Business Finder won't provide webmail emails
Written by
Support Team
Updated about a 18 hours ago
No Repeated requests are counted
No Repeated requests are counted
Written by
Support Team
Updated about a 18 hours ago
can i edit my phone number?
How do I change my phone number?
Written by
Support Team
Updated about a 18 hours ago
What information can I find with the Domain Search?
What information can I find with the Domain Search?
Written by
Support Team
Updated about a 18 hours ago
Why doesn't the Email Finder return any result?
No result found in the Email Finder? Here are the next steps you can follow.
Written by
Support Team
Updated about a 18 hours ago
Finding Webmail
Finding Webmail
Written by
Support Team
Updated about a 18 hours ago
Reasons why Linkedin don't find any emails
Reasons why Linkedin don't find any emails
Written by
Support Team
Updated about a 18 hours ago
📲 install Tomba PWA
tomba pwa
Written by
Support Team
Updated about a 18 hours ago
The permissions required to use Tomba Google Sheets Add-on?
The permissions required to use Tomba Google Sheets Add-on?
Written by
Support Team
Updated about a 18 hours ago
Product roadmap's overview
Newly released features, how we see the future
Written by
Support Team
Updated about a 18 hours ago
What do the colours in every result mean?
What do the colours in every result mean?
Written by
Support Team
Updated about a 18 hours ago
Can you return data from a LinkedIn or Twitter handle?
Can you return data from a LinkedIn or Twitter handle?
Written by
Support Team
Updated about a 18 hours ago
What Bulks limits?
What is the limit on bulks
Written by
Support Team
Updated about a 18 hours ago
How do I change the language of the Chrome Extension?
Get the Tomba Chrome Extension in your native language!
Written by
Support Team
Updated about a 18 hours ago
What is a request and how it is counted
What is a request and how it is counted
Written by
Support Team
Updated about a 18 hours ago
Is there a limit to the email addresses that I can verify?
Is there a limit to the email addresses that I can verify?
Written by
Support Team
Updated about a 18 hours ago
Can you return data from a Domain industries?
Can you return data from a Domain industries?
Written by
Support Team
Updated about a 18 hours ago
Reasons Why Domain Search Don't find any emails
Reasons Why Domain Search Don't find any emails
Written by
Support Team
Updated about a 18 hours ago
How to edit the navigation bar ?
How to edit the navigation bar
Written by
Support Team
Updated about a 18 hours ago
What format should I use for my .CSV file?
What format should I use for my .CSV file?
Written by
Support Team
Updated about a 18 hours ago
I've reached my monthly limit. When is this reset?
I've reached my monthly limit. When is this reset?
Written by
Support Team
Updated about a 18 hours ago
Reasons why Enrichment don't find any emails
Reasons why Enrichment don't find any emails
Written by
Support Team
Updated about a 18 hours ago
Report a bug
Found something that doesn't look right?
Written by
Support Team
Updated about a 18 hours ago
I paid, why can't I access the Premium features?
I paid, why can't I access the Premium features?
Written by
Support Team
Updated about a 18 hours ago
Can I search by state or country?
Can I search by state or country?
Written by
Support Team
Updated about a 18 hours ago
search for specific people in a Domain Search?
search for specific people in a Domain Search?
Written by
Support Team
Updated about a 18 hours ago
Is there a request per second limit?
Is there a request per second limit?
Written by
Support Team
Updated about a 18 hours ago
If the tomba.io service is down
If tomba.io.me is down, please know we are working quickly to resolve the issue
Written by
Support Team
Updated about a 18 hours ago
Supported languages
Learn how we support various languages, including French and German, in Tomba
Written by
Support Team
Updated about a 18 hours ago
the Author Finder tool can't find a blog post's author.
the Author Finder tool can't find a blog post's author.
Written by
Support Team
Updated about a 18 hours ago
Can I find the email pattern for a specific domain?
If a request returns no results, does it count against me?
Written by
Support Team
Updated about a 18 hours ago
how email verification works
how email verification works
Written by
Support Team
Updated about a 18 hours ago
list of pattern you will find on tomba domain search?
list of pattern you will find on tomba domain search?
Written by
Support Team
Updated about a 18 hours ago
How long does it take for a file with 5000 domains to process?
discovery speed
Written by
Support Team
Updated about a 18 hours ago
Finding disposable
Finding disposable
Written by
Support Team
Updated about a 18 hours ago
If a request returns no results, does it count against me?
If a request returns no results, does it count against me?
Written by
Support Team
Updated about a 18 hours ago
I’ve been locked out of my account. What do I do?
Accessing My Account
Written by
Support Team
Updated about a 18 hours ago
How We Find Email Addresses ?
Learn how our system searches for email addresses
Written by
Support Team
Updated about a 18 hours ago
Collect emails from Google search results
Collect emails from Google search results
Written by
Support Team
Updated about a 18 hours ago
The permissions required to use Tomba Chrome extension and Firefox Add-on?
The permissions required to use Tomba Chrome extension and Firefox Add-on?
Written by
Support Team
Updated about a 18 hours ago
How often is the data updated?
Tomba data is updated every 15 minutes which significantly minimizes the amount ..
Written by
Support Team
Updated about a 18 hours ago
Can I carry over the unused requests to the next month?
Can I carry over the unused requests to the next month?
Written by
Support Team
Updated about a 18 hours ago
What are the accepted formats for the domains in the bulk functionalities?
Written by
Support Team
Updated about a 18 hours ago
Does Tomba have a Facebook group?
Does Tomba have a Facebook group?
Written by
Support Team
Updated about a 18 hours ago
Business Finder List of Keywords
Business Finder List of Keywords
Written by
Support Team
Updated about a 18 hours ago
Can I share my account to allow someone else access?
Learn how to invite other colleagues and users to join you in Tomba and share your subscription with them
Written by
Support Team
Updated about a 18 hours ago
What do the colours in every result mean?
What do the colours in every result mean?
Written by
Support Team
Updated about a 18 hours ago
Using keyboard shortcuts
Using keyboard shortcuts in Tomba
Written by
Support Team
Updated about a 18 hours ago
Which browsers does Tomba support?
tomba works on Chrome, Safari, Opera, Brave ...
Written by
Support Team
Updated about a 18 hours ago
Did Not Receive Verification Email
Troubleshooting why you didn't get the verification email
Written by
Support Team
Updated about a 18 hours ago
Google Sheets Add-on stop-working after a while?
Google Sheets Add-on stop working after a while?
Written by
Support Team
Updated about a 18 hours ago
Can I share my leads with other team members?
Can I share my leads with other team members?
Written by
Support Team
Updated about a 18 hours ago
Does Tomba work anywhere in the world?
Does Tomba work anywhere in the world?
Written by
Support Team
Updated about a 18 hours ago
Can I verify webmails addresses?
Can I verify webmails addresses?
Written by
Support Team
Updated about a 18 hours ago
How many emails can be extracted in the Domain Search?
How many emails can be extracted in the Domain Search?
Written by
Support Team
Updated about a 18 hours ago