Discover answers to frequently asked questions with our regularly updated, carefully curated list, designed to provide clear, concise information
56 articles in this section

What is an Accept All means?

Understand what "Accept All" means, clarifying its implications for email verification processes and how it affects your outreach strategies.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Why has my account been blocked?

Find out the reasons behind your account being blocked, with insights into the possible causes and steps to address the issue.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Business Finder won't provide webmail emails

Business Finder does not offer webmail email results. Ensure your search expectations align with the platform capabilities for accurate and efficient outcomes
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

No Repeated requests are counted

Learn how repeated requests are not counted against your quota, optimizing the efficiency and management of your account's resources.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

can i edit my phone number?

Your phone number is linked to your account when you sign up. We'll add the ability to edit your phone number soon.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

What information can I find with the Domain Search?

Learn what types of information you can uncover using the Domain Search feature, from email addresses to organizational details.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Why doesn't the Email Finder return any result?

If no results are found in the Email Finder, discover the next steps to take to continue your search and achieve your objectives effectively.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Finding Webmail

Tomba is designed to find professional emails only, the system won't provide webmail such as Gmail, Yahoo, etc
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Reasons why Linkedin don't find any emails

Understand the reasons why LinkedIn may not yield email results, with valuable insights into improving your email discovery process.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

📲 install Tomba PWA

Learn how to install the Tomba Progressive Web App (PWA) for a seamless and convenient user experience.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

The permissions required to use Google Sheets Add-on

Understand the necessary permissions for using the Tomba Google Sheets Add-on, ensuring seamless integration and functionality.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Product roadmap's overview

Discover newly released features and gain insights into our vision for the future, ensuring you stay updated and informed.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

where can i see the Tomba updates

Find out where to access the latest Tomba updates, keeping you informed on new features, improvements, and changes to the platform.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Can you return data from a LinkedIn or Twitter handle?

While we have considered the possibility of allowing additional inputs, we currently only return data from a domains
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

What Bulks limits?

Learn about the bulk limits on Tomba. Understand the maximum thresholds for efficient processing and ensure optimal utilization of bulk functionalities
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

How do I change the language of the Chrome Extension?

Find out how to alter the language settings of your Chrome Extension, customizing your browsing experience to suit your linguistic preferences.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

What is a request and how it is counted

Discover what constitutes a request and how it's tallied, clarifying the process and its implications for your account's usage metrics.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Is there a limit to the email addresses that I can verify?

Explore whether there's a cap on the number of email addresses you can verify, and understand the extent of Tomba's verification services.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Can you return data from a Domain industries?

While we have considered the possibility of allowing additional inputs, we currently only return data from a domains
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Reasons Why Domain Search Don't find any emails

Discover why Domain Searches might not yield any emails, including common causes and how to address these challenges for better results.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

How to edit the navigation bar ?

Learn to customize the navigation bar on the Tomba website app, enhancing user experience by tailoring it to meet your specific needs.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

What format should I use for my .CSV file?

Understand the recommended format for your .CSV file, ensuring compatibility and accurate data import in Tomba.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

I've reached my monthly limit. When is this reset?

Learn when your monthly limit is reset, ensuring you stay informed on your usage cycle and can plan your activities accordingly.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Reasons why Enrichment don't find any emails

Explore the common reasons why the Enrichment feature may not discover any emails, with insights and solutions for better results.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Report a bug

Encounter an issue? Learn how to report discrepancies or errors, helping us improve accuracy and user experience.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

I paid, why can't I access the Premium features?

Discover possible reasons why you can't access Premium features after payment, with guidance on resolving the issue.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Can I search by state or country?

Explore the option to search by state or country for targeted and customized results we currently only return data.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

search for specific people in a Domain Search?

Learn how to target specific individuals within a domain search, refining your approach for more precise and effective results.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Is there a request per second limit?

Understand if there's a limit on requests per second, ensuring you can manage your searches efficiently without exceeding platform constraints.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

If the tomba.io service is down

In case tomba.io.me experiences downtime, rest assured we're actively addressing the issue for a swift resolution.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Supported languages

Explore how Tomba offers language support, including French and German, catering to a diverse user base for a more inclusive experience.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

The Author Finder tool can't find a blog post's author.

Explore why the Author Finder tool may not locate a blog post's author, with insights into troubleshooting for better results.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Can I find the email pattern for a specific domain?

Explore how to uncover the email pattern for a specific domain, aiding in targeted email discovery and outreach strategies.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

how email verification works

Email verification is a process that helps ensure the validity and deliverability of email addresses. Here's a general overview of how email verification
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

list of pattern you will find on tomba domain search?

Explore the variety of email patterns available through Tomba's domain search, aiding in more precise and effective email discovery efforts.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

How long does it take for a file with 5000 domains to process?

The answer is dependent on numerous factors including domain number of emails, settings and filter & verification
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Finding disposable

Tomba is designed to find professional emails only, the system won't provide disposable No request will be used for such searches.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

If a request returns no results, does it count against me?

Find out if requests that yield no results are counted against your usage, understanding the impact on your account's query limit.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

I’ve been locked out of my account. What do I do?

Learn the steps to take if you've been locked out of your account, ensuring a swift resolution and access restoration.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

How We Find Email Addresses ?

Learn about our methods for locating email addresses, utilizing advanced search techniques and data verification to ensure accuracy and relevance.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

The permissions required to use Tomba extensions?

Understand the permissions needed for the Tomba Chrome extension and Firefox Add-on, ensuring secure and effective usage of these tools.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

How often is the data updated?

Learn about the frequency of data updates in Tomba, ensuring you have access to the most current and reliable information.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Can I carry over the unused requests to the next month?

Find out if unused requests can be rolled over to the next month, maximizing your account's value and resource utilization.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

What are the accepted formats for the domains in the bulks?

Explore the accepted formats for domains in Tomba's bulk functionalities. Ensure seamless processing by adhering to the specified formats for optimal results
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Does Tomba have a Facebook group?

Discover if Tomba maintains an official Facebook group, providing a platform for community engagement and discussions.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Business Finder List of Keywords

Unlock a comprehensive business finder list of keywords. Explore a diverse range to optimize your searches and enhance your business discovery process
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Can I share my account to allow someone else access?

Learn how to invite other colleagues and users to join you in Tomba and share your subscription with them
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

What do the colours in every result mean?

Discover the significance of the colors in each result, learning how they differentiate and highlight various outcomes and statuses.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Using keyboard shortcuts

Discover the efficiency of using keyboard shortcuts, enhancing your productivity by streamlining tasks and navigation.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Which browsers does Tomba support?

Learn about the browsers that Tomba supports, ensuring compatibility and smooth usage across various web platforms.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Did Not Receive Verification Email

Find solutions for not receiving verification emails, including troubleshooting steps to ensure successful delivery to your inbox.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Google Sheets Add-on stop-working after a while?

Troubleshoot why the Google Sheets Add-on might stop working after some time and discover solutions to keep it running smoothly.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Can I share my leads with other team members?

Discover how to share your leads with other team members, facilitating collaboration and streamlining workflow within your organization.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Does Tomba work anywhere in the world?

Tomba can be used in any country. Tomba is one of the most comprehensive lead generation software available worldwide
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

Can I verify webmails addresses?

Tomba is designed for professionals, it does not verify webmail addresses such as gmail.com, yahoo.com, etc. No requests will be used
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago

How many emails can be extracted in the Domain Search?

Discover the email extraction capabilities of Domain Search, including the maximum number of emails that can be extracted.
support
Written by Mohamed Ben rebia
Updated about a 15 hours ago