What Are Passkeys?
Passkeys are a modern, passwordless way to sign in to your Tomba account. Instead of typing a password, you use something you already have — like your fingerprint, face recognition, or device PIN.
Passkeys are:
Easier — No passwords to remember or type
More secure — Can't be guessed, stolen, or phished
Fast — Sign in with a single touch or glance
Passkeys work on most modern devices and browsers, including Chrome, Safari, Edge, and Firefox.
🔑 Register a Passkey
To add a passkey to your account:
Scroll to the Passkeys section and click Add a passkey.
[Image: passkeys_list.png] — Upload this image via Intercom's article editor.
Your browser will prompt you to create a passkey. Follow the on-screen instructions (this varies by device):
On a laptop/desktop — Use your fingerprint reader, Windows Hello, or Touch ID
On a phone/tablet — Use Face ID, fingerprint, or your device PIN
Give your passkey a name (e.g., "MacBook Pro" or "iPhone") so you can identify it later.
[Image: passkeys_list.png] — Upload this image via Intercom's article editor.
Your passkey is now ready to use!
✏️ Rename a Passkey
To change the name of an existing passkey:
Find the passkey you want to rename in the Passkeys list.
Click the rename icon next to it.
Enter the new name and save.
🗑️ Delete a Passkey
To remove a passkey you no longer use:
Find the passkey in the list.
Click the delete icon next to it.
Confirm the deletion.
Note: Make sure you have another way to sign in (password, another passkey, or social login) before deleting your only passkey.
🚀 Signing In with a Passkey
Once you've registered a passkey, you can use it to sign in:
Go to the Tomba sign-in page.
Click Sign in with a passkey.
[Image: passkey_signin_button.png] — Upload this image via Intercom's article editor.
Follow the prompt from your browser or device (fingerprint, face, PIN).
You're in — no password needed!
💡 Tips
Add passkeys on multiple devices — Register a passkey on each device you use (laptop, phone, tablet) for the easiest experience.
Keep a backup sign-in method — Always make sure you can still sign in with your password or a social account, just in case.
Passkeys are device-specific — A passkey created on your laptop won't automatically work on your phone. Register one on each device.
Need Help?
Got questions? Contact our support team we're here to help!
