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Report a bug

How to report a problem in Tomba, and what to include so we can fix it quickly.

Written by Tomba.io Team

You can report a bug from inside Tomba or by email. A few details help us fix it faster.

Try this first

Clear your browser cache and refresh the page. If the problem is still there, send us a report.

How to report a bug

Step 1. Click Help & Support in the left menu.

The Help & Support panel, with arrows on its title and on Shortcuts, Questions?, Email us and What's new?

Step 2. Choose how to reach us:

  • Email us opens a message to [email protected].

  • About, then Report a bug, opens our bug report form.

  • Questions? opens this Help Center.

You can also click the chat icon in the bottom-right corner of the page.

What to include

  • What went wrong, and what you were doing

  • Your browser name and version

  • Whether you use a VPN or a privacy extension, such as AdBlock or Privacy Badger

  • A screenshot or a screen recording. Loom is one tool you can use.

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