Reporting Bugs or Issues with Tomba
We’re always eager to hear when something isn’t working as expected. Your feedback helps us improve.
How to Contact Us
You can reach our support team in two ways:
Live Chat
Click the chat icon in the bottom-right corner ↘️ of any page on our website to start a conversation.Email Support
Send us a message directly at [email protected], and we’ll connect you with our support team.
Before You Report a Bug
Before reaching out, please try the following:
Clear your browser cache and refresh the page.
If the issue persists, send us a bug report with as much detail as possible.
What to Include in Your Bug Report
To help us resolve the issue quickly, please include:
A description of the issue
Your browser name and version
Whether you’re using a VPN or any privacy extensions (e.g., AdBlock, Privacy Badger)
A screenshot or screen recording (We recommend Loom if you need a tool)
How to Send Debug Information
If Tomba is loading but not behaving correctly:
Open the Command Palette:
Mac:
Command + Shift + PWindows/Linux:
Ctrl + Shift + P
Type
"debug"and select "Copy Debug Panel Contents"Paste the copied data into your message to help us troubleshoot faster.
Thank you for helping us make Tomba better! We appreciate your time and input.