Skip to main content

FAQs and Troubleshooting

Discover answers to frequently asked questions with our regularly updated, carefully curated list, designed to provide clear, concise information

1 author51 articles
Do I need an Apollo paid plan to use Tomba?
Do I need to verify emails from Tomba?
What is an Accept All means?
Why has my account been blocked?
No Repeated requests are counted
What information can I find with the Domain Search?
Why doesn't the Email Finder return any result?
Finding Webmail
Reasons why Linkedin don't find any emails
📲 install Tomba PWA
The permissions required to use Google Sheets Add-on
Where can I see Tomba product updates?
What Bulks limits?
How do I change the language of the Chrome Extension?
What is a request and how it is counted
Is there a limit to the email addresses that I can verify?
Reasons Why Domain Search Don't find any emails
What format should I use for my CSV file?
I've reached my monthly limit. When is this reset?
Reasons why Enrichment don't find any emails
Report a bug
I paid, why can't I access the Premium features?
How to search for specific people in Domain Search
Is there a request per second limit
If the tomba.io service is down
The Author Finder tool can't find a blog post's author.
How Email Verification works
Email patterns you will find in Domain Search
How long does it take for a file with 5000 domains to process?
Finding disposable
If a request returns no results, does it count against me?
I’ve been locked out of my account. What do I do?
How we find email addresses
The permissions required to use Tomba extensions?
How often is the data updated?
Can I carry over the unused requests to the next month?
What are the accepted formats for the domains in the bulks?
Does Tomba have a Facebook group?
What do the colours in every result mean?
Using keyboard shortcuts
Which browsers does Tomba support?
Did Not Receive Verification Email
Google Sheets Add-on stop-working after a while?
Can I verify webmails addresses?
How many emails can be extracted in the Domain Search?
Why Was My Account Banned on Tomba.io?
Why is my account marked as suspicious?
How to Export Apollo Leads Using Tomba Chrome Extension
How to Export Sales Navigator Leads Using Tomba Chrome Extension
Why Doesn't the Phone Finder Return Any Results?
Can I find the email pattern for a specific domain?