No. In most tools, a search that finds nothing uses no credits. You're only charged when you get a result.
When each tool uses credits
Tool | Uses credits when |
Domain Search | At least one email is found |
Email Finder | An email is found and its status isn't unknown |
Enrichment | An email is found and its status isn't unknown |
Author Finder | An email is found |
LinkedIn Finder | An email is found |
Phone Finder | A valid phone number is found |
Reveal search | At least one company is found |
Similar Companies | Results are found |
An unknown status means we couldn't check the address.
What always uses a credit
These checks use a credit every time, even with no result:
Phone Validator: 1 search credit
Email count, which shows how many emails we have for a company: 1 email count credit
Email format, which shows the format a company uses: 1 email count credit
Location, which shows where a company's people are based: 1 email count credit
Email Verifier
Each check uses 1 verification credit. That includes webmail addresses, such as Gmail and Yahoo, which show a Webmail status. A check is free only when the result is disposable or unknown.
Bulks
Bulks work differently. You pay when you first download the results, not when you create or start the bulk.
Related articles