Credits pay for your results in Tomba. Your plan gives you a set number, and most tools use them only when they find something.
Your credit balances
You have four balances, and each one pays for different things.
Balance | What uses it |
Search credits | Finding emails, phone lookups, enrichment (adding details to an email), company search and similar companies |
Verification credits | Email Verifier |
Email count credits | Email count, email format and location |
Sources credits | Email sources |
Search and verification credits are the two you'll see most. The app also calls search credits Finder or Searches, and verification credits Verifier or Verifications.
The other two cover extra details about a company or an email. Email count shows how many emails we have for a company. Email format shows the pattern its emails follow. Location shows which countries its people are in. Email sources shows the public web pages where an email was found.
How many credits you get
Plan | Search credits | Verification credits |
Free | 25 | 0 |
Basic | 2,500 | 2,500 |
Growth | 5,000 | 5,000 |
Pro | 20,000 | 20,000 |
Pro Plus | 50,000 | 50,000 |
Scale | 100,000 to 350,000 | Same as search |
Enterprise | By contract | By contract |
Search and verification credits are separate, so you can't use one in place of the other. Email count and sources credits depend on your plan.
Need a Scale or Enterprise plan? Use Talk to us on the Upgrade page.
What each tool costs
Tool | Cost |
Domain Search | 1 search credit for every 10 emails. Each new filter or page counts again |
Domain Search export | 1 search credit for every 10 emails, plus 5 for each email with a phone number, on first download |
Email Finder | 1 search credit when an email is found |
Author Finder | 1 search credit when an email is found |
Email Enrichment | 1 search credit when an email is found |
LinkedIn Email Finder | 1 search credit when an email is found. Asking for all associated emails costs more |
Email Verifier | 1 verification credit |
Phone Finder | 5 search credits, or 1 for a website, when a valid phone is found |
Phone Validator | 1 search credit |
Similar Companies | 1 search credit for every 10 results |
Reveal search | 1 search credit per search with results. Each new page counts again |
Reveal export | 1 search credit per 50 companies, up to 10,000 companies and 15 exports a day |
Technology | Free to browse. A bulk list uses 1 search credit per 10 websites on first download |
Leads | Free, except verifying an email and finding a phone, which cost the same as Email Verifier and Phone Finder |
Email count, email format, location | 1 email count credit |
Email sources | 1 sources credit |
When you pay nothing
No result: A search that finds nothing is free.
Unconfirmed results: Email Finder and Email Enrichment are free when an email's status is unknown, which means we couldn't confirm it. Email Verifier is also free for unknown results, and for disposable ones, which are throwaway addresses.
Repeats: Repeating the same search in the same usage window is free. Your usage window is the time between two resets. A new filter or page counts as a new search. If two teammates run the same search, each one pays.
There are two exceptions:
Phone Validator, email count, email format and location use a credit for every check, even with no result.
The repeat rule doesn't cover bulks, email count or email sources.
⚠️ Important: Try Demo buttons run real searches and use real credits. So do Try Demo Search and Verify Sample Email on your Dashboard.
How bulks are charged
A bulk runs one tool over a whole list, and it's charged differently.
💳 Credits: Creating and starting a bulk is free. Your first download charges the full cost, and later downloads of that bulk are free.
The cost depends on the tool and on what the bulk finds. The bulk's page shows the amount before you download. Running the same list again is charged again.
Results last 180 days. How bulk tasks work has the full steps.
When credits reset
Monthly plans reset at each billing date.
Free, yearly and Enterprise plans reset every 30 days.
Yearly plans get a monthly allowance, not the whole year's credits at once. Unused plan credits don't carry over.
Credit packs work differently. A credit pack is a one-time purchase of extra credits. It lasts 12 months, and it's used after your plan credits, oldest pack first.
See your balance
The Credits usage panel at the bottom of the left menu shows your balance at any time. Click it to open your usage page. There, Finder means search credits and Verifier means verification credits. Next renewal shows your next reset.
On a paid plan, your Subscription page also shows the credits you've used so far, under Usage & Quotas.
Get more credits
If you run out before your next reset, you have three options:
Buy a credit pack. It adds extra credits on top of your plan. See Credit packs: how to buy extra credits in Tomba.
Upgrade your plan. Your billing cycle restarts right away with the new plan's credits. Compare plans on the Upgrade page.
Turn on auto-upgrade. The Auto-upgrade addon on your Subscription page moves you to the next plan when 10% of your search credits remain. It's for paid plans only.
I've used all my credits: what now? covers each option.
Common questions
Do my teammates have their own credits?
No. Everyone in a workspace, which is a shared team account, uses the owner's credits. The owner can set a limit for each member.
Can I get a credit back for a wrong email?
Yes, if the email hard bounced. A hard bounce means the address doesn't exist. Report it, and you get 1 search credit back once we confirm it. You can follow your reports in Data Flags. Report a wrong email and claim a credit back shows how.
Do credits work the same in the extensions and add-ons?
Yes. Search and verification credits count the same way in every Tomba product, including the web app, the browser extensions, Google Sheets and Microsoft Excel.
Related articles