Credits pay for results. Most tools use a credit only when they find something, so an empty search usually costs nothing.
Your balances
You have two main balances:
Search credits pay for finding emails, phone numbers and companies. The app also calls them Finder and Searches.
Verification credits pay for checking emails with Email Verifier. The app also calls them Verifier.
They're separate, and you can't swap one for the other. The Basic plan, for example, has 2,500 search credits and 2,500 verification credits.
You also have two other balances, and their size depends on your plan. Email count credits pay for extra company details: how many emails Tomba has, the email format and where staff are based. Sources credits pay for showing the public pages where an email was found.
If you're in a workspace, a shared space for your team, you use the owner's credits.
What uses credits
Tool | Cost |
Domain Search | 1 search credit for every 10 emails |
Email Finder, Author Finder, Enrichment | 1 search credit when an email is found |
LinkedIn Email Finder | 1 search credit when an email is found |
Email Verifier | 1 verification credit |
Phone Finder | 5 search credits, or 1 for a website, when a valid phone is found |
Phone Validator | 1 search credit |
Reveal | 1 search credit per search with results |
Similar Companies | 1 search credit for every 10 results |
What's free
No result: You aren't charged when a search finds nothing. The exceptions are Phone Validator, email count, email format and location. They use a credit for every check.
Repeats: Running the same search again in the same usage window is free. A usage window is the period before your credits reset. This doesn't cover bulks, email count or email sources.
Browsing Technology: Looking through technologies costs nothing.
Creating and starting a bulk: You pay on the first download. Later downloads are free.
When credits reset
Monthly plans reset at each billing date. Free, yearly and Enterprise plans reset every 30 days. Unused plan credits don't carry over.
See your balance
Look at the Credits usage panel at the bottom of the left menu. It shows how many credits you've used. Hover over it to see how many are left, or click it to open your usage pages.
If you run out
Your plan credits come back at the next reset. If you can't wait, you have two choices:
Buy a credit pack. Packs add extra credits that last 12 months. Tomba uses them after your plan credits, oldest first. See Credit packs.
Upgrade your plan. See Downgrading or upgrading your plan.
Want every detail? Read How do credits work in Tomba?
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