When you run out of credits, you can buy more straight away, move to a bigger plan, or wait for your credits to reset.
Buy a credit pack
A credit pack is a one-time purchase that adds credits on top of your plan. It's the quickest fix, and your plan stays the same.
Step 1. Open the Pay as you go tab on the Upgrade page.
Step 2. Under Monthly Volume Selection, move the slider to choose a pack size. Packs run from 20,000 search credits and 20,000 verification credits ($239) up to 900,000 of each ($6,432 after a 20% volume discount).
Step 3. Complete your payment.
Pack credits last 12 months. We use them after your plan credits, starting with your oldest pack. For more, see Credit packs: how to buy extra credits in Tomba.
Move to a bigger plan
If you run out often, a bigger plan gives you more credits every month.
Step 1. Open Settings > Subscription.
Step 2. Click Change plan in the Overview, or View plans under Subscription actions. On the Free plan, click Upgrade.
Step 3. Choose a plan with more credits.
An upgrade can start right away, and you pay the full price difference between the two plans. See How payment works on Tomba.
Turn on auto-upgrade
Auto-upgrade moves you to the next plan when 10% of your search credits remain, so you don't hit zero. Your saved card is charged. It's for paid plans only, and it never moves you to Enterprise.
To turn it on, go to Settings > Subscription and use the switch in the Auto-upgrade addon box. Without a paid plan, the switch is greyed out and the box says auto-upgrade is only available for paid subscribers, as shown here.
Wait for your credits to reset
Monthly plans reset at each billing date. Free, yearly and Enterprise plans reset every 30 days. On a monthly plan, you'll find your date next to Reset on in the Credits usage card on Settings > Subscription.
Unused plan credits don't carry over to the next period.
Common questions
What if I only ran out of verification credits?
Buy a credit pack or move to a bigger plan. Auto-upgrade only watches your search credits, so it won't help here.
I'm in a workspace. Who adds credits?
The workspace owner. Members use the owner's credits, and the owner can also set a limit for each member. If you've hit your limit, ask the owner to change it.
Related articles



