A few simple habits make your credits go further. None of them take long, and most just change the order you do things in.
Set your filters once
In Domain Search, each new filter or page counts as a new search. Decide what you want first, then set your filters in one go.
Repeat searches for free
Repeating the same search in the same usage window is free. Your usage window is the period until your credits reset.
This has limits. It doesn't cover bulks, email count (how many emails a company has) or email sources (the web pages where an email was found). It's also per person, so a teammate who runs the same search uses a credit.
Check a bulk before you download it
A bulk runs one tool on a whole list at once. Creating and starting one costs nothing. You pay on your first download, and later downloads are free. Before you download, the bulk page shows how many credits it will use. If the list isn't what you wanted, don't download it, and nothing is charged.
Results last 180 days, so you don't have to decide straight away. Running the same list again is charged again, so keep the bulk you already have.
⚠️ Important: Only use Verify emails on Domain Search bulks. On other bulks, such as Email Enrichment, it adds 1 verification credit per row with a result without checking anything.
Add phone numbers only when you need them
Phones cost more than emails. Phone Finder uses 5 search credits when it finds a valid phone, or 1 if you search by website. In a Domain Search bulk, each email with a phone adds 5 search credits. Leave Include phone numbers off unless you plan to call.
Watch out for Try Demo
Try Demo buttons run real searches and use real credits.
Set limits for your team
Workspace members use the owner's credits. To stop one person using them all, the owner can open Members and turn on Set individual usage limits for that person.
Report hard bounces
A hard bounce means the mail server rejected your message for good, because the address doesn't exist. Report it. If it qualifies, you get 1 search credit back once we confirm it. See Report a wrong email and claim a credit back.
When you're running low
Option | Good for | How it works |
A one-off project | Extra credits that last 12 months. They're used after your plan credits, oldest first. | |
Running out every month | A bigger plan with more credits each month. | |
Auto-upgrade | Never stopping mid-project | Moves you to the next plan when 10% of your search credits remain. |
Auto-upgrade is off unless you turn it on. You'll find it in Subscription.
Where to watch your usage
Open Credits usage at the bottom of the left menu. Under Current Plan Usage, Finder shows your search credits, and Verifier shows your verification credits. Next renewal shows your next renewal date.
For more detail, see Read your usage pages.
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