How Tomba Billing Works
Tomba uses Stripe as its payment processor, so your payments are secure and encrypted.
Subscriptions
When you subscribe to a paid plan:
Your card is charged immediately at checkout.
Your subscription renews automatically at the end of each billing cycle (monthly or yearly).
You'll receive an invoice by email for each payment.
Upgrades and Prorations
When you upgrade to a higher plan mid-cycle:
The upgrade takes effect immediately.
You're charged the prorated difference between your current plan and the new plan for the remaining days in your billing cycle.
Your next renewal will be at the new plan's full price.
Downgrades
When you downgrade to a lower plan:
The change takes effect at your next billing cycle.
You keep full access to your current plan until then.
No additional charges are made.
Credit Packs (Pay as You Go)
Credit packs are one-time payments:
You're charged once at the time of purchase.
No recurring billing — credit packs do not auto-renew.
Credits are available immediately after payment.
Supported Currencies
Tomba supports payments in USD, EUR, and GBP. The currency is determined automatically based on your billing country.
Failed Payments
If a payment fails, your subscription moves to a past due status. You'll receive email reminders to update your payment method. You can retry the payment or add a new card from your Subscription page.
Need Help?
Got questions? Contact our support team — we're here to help!