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My payment has been declined, what does it mean?

Discover the reasons behind a declined payment on Tomba. Investigate potential issues and resolve .

Tomba.io Team avatar
Written by Tomba.io Team
Updated over 2 weeks ago

Payment Declined Notification

If you received an email stating that your payment was declined, it means we were unable to process the transaction using your current payment method.

Common Reasons for Payment Failure:

  • Insufficient funds in your bank account

  • Expired credit or debit card

  • Payment blocked by your bank

  • Payment blocked by our payment processor (Paddle)

  • Other technical or authorization issues


We recommend contacting your bank or updating your payment method in the Billing section of your account to resolve the issue.

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