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Can I renew my current subscription?

Paid plans renew automatically, and you can restart a cancelled, paused or failed plan from your account.

Written by Tomba.io Team

Yes, and most of the time you don't need to do anything. All paid plans renew automatically at the end of each billing cycle, as long as your payment card is valid.

If your plan has stopped, follow the steps for your situation.

If you cancelled your subscription

If your billing period hasn't ended yet, open Settings > Subscription, click Keep subscription, then click Resume now. Your plan carries on as normal.

If your billing period has ended, start a new subscription:

Step 1. Open the Upgrade page.

Step 2. Choose Pay monthly or Pay yearly, then choose your plan.

The top of the Upgrade page, with arrows on the Pay as you go, Pay monthly and Pay yearly choices

Step 3. Complete checkout with your card.

Your new subscription starts right away.

If your subscription is paused

A paused plan gets no credits until you resume it.

  1. Click Resume subscription.

  2. Click Resume now to confirm.

Billing restarts and your credits renew on schedule.

If your payment failed

When a renewal payment fails, you'll see a Payment action required window in the app. Tomba may suspend your access until the payment goes through.

  1. Click Retry Payment to try your card again.

  2. To use a different card, click Update Payment Method.

If Settings > Subscription shows a Payment failed banner, you can use Retry payment or Update card there instead.

Your subscription is active again once the payment succeeds.

Common questions

Do unused credits carry over when my plan renews?

No. Unused plan credits don't carry over. Credit packs are different: they last 12 months from the day you buy them.

Can I stop my plan from renewing?

Yes. Cancel before your next billing date. Your plan stays active until the end of your billing period, and you won't be charged again.

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