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Your Subscription page explained

A guide to each section of your Subscription page, from your plan and credits to your invoices.

Written by Tomba.io Team

Your Subscription page is where you manage your plan, credits, payment details and invoices. Open it from Settings > Subscription. Some sections only appear on paid plans.

Overview

This shows your current plan and its status, such as Active or Paused. You'll also see the credits you've used and your reset date, your rate limits and your next billing date. Rate limits are how fast you can run searches. They depend on your plan, so yours may not say Unlimited as in this picture. Click Change plan to see other plans, or Upgrade on the Free plan.

The Overview cards for Current plan, Credits usage, Rate limits and Next billing, with arrows on Current plan, Change plan and Next billing

If a workspace covers your plan, you'll see its name here, because the workspace owner manages billing.

If a payment fails, a Payment failed banner appears at the top of the page. See My payment has been declined, what does it mean?.

Usage & Quotas

On paid plans, this shows how many Searches and Verifications you've used so far in this period, plus your Email Count.

The Usage & Quotas cards for Searches, Verifications and Email Count, with arrows on Searches and Verifications

Active credit packs

If you have credit packs, this lists the credits left in each one and its expiry date. Click Buy more to add another pack.

Billing information

Billing details shows your company information. Click Edit information to change your company, address, country or tax ID. These details appear on your invoices.

Payment cards lists your saved cards. Click Add card to add your first one. Once you have a card, the button reads Add new card. You can also choose your main card with Set default, or delete a card.

The Billing details and Payment cards boxes, with arrows on Edit information and Payment cards

Subscription actions

This section only appears on paid plans. You'll see cards for:

  • Pause: Click Pause subscription to stop billing for a while.

  • Cancel: Click Cancel subscription to end your plan at the end of the billing period.

  • Change plan: Click View plans to upgrade or downgrade.

  • Buy extra credits: Click Buy credits to get a one-time credit pack.

If your plan is paused, you'll see Resume subscription. If you've cancelled and the period hasn't ended, you'll see Keep subscription.

Auto-upgrade addon

This switch moves you to the next plan when 10% of your search credits remain. Your saved card is charged. It's for paid plans only, and it never moves you to Enterprise.

Billing history

This lists your past invoices with their date, number, amount and status. Click View or PDF to open one.

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