A result that says claimed_email means the person who owns that address asked Tomba to stop processing their personal data. Tomba can't show their details, and you shouldn't use their data either. This result doesn't use a credit.
What does claimed_email mean?
Tomba shows claimed_email as the title of the result when the owner of the email address asked Tomba to stop processing their data. Below it, you see this message:
"The person owning the email address asked us directly or indirectly to stop the processing of their personal data. For this reason, you shouldn't process it yourself in any way."
You can see it in Email Finder, Email Verifier, Enrichment, Author Finder and Phone Finder.
What do claimed_linkedin and claimed_phone mean?
claimed_linkedin and claimed_phone mean the same as claimed_email, for a LinkedIn profile or a phone number.
claimed_linkedin shows in LinkedIn Email Finder and Phone Finder, with the message "The person owning this LinkedIn profile asked us directly or indirectly to stop the processing of their personal data. For this reason, you shouldn't process it yourself in any way."
claimed_phone shows in Phone Validator, with the message "The person owning this phone number asked us directly or indirectly to stop the processing of their personal data. For this reason, you shouldn't process it yourself in any way."
Why does the browser extension say Data removed?
The Tomba browser extension shows Data removed with the message "This person asked Tomba to remove their data, so Tomba can't show it." Data removed means the same as claimed_email: the person asked Tomba to stop processing their data.
Why is this person's data hidden?
The person's data is hidden because they asked Tomba to remove it. Anyone can ask for this. Tomba then deletes the record and adds it to a suppression list, a list of records it keeps out, so the data isn't collected again. When you look that person up, you see one of these messages instead of their details.
What can I do?
A claimed result isn't an error, so there's nothing to fix on your side or on Tomba's. Respect the person's choice:
Don't use this person's data from Tomba, as the message asks.
If the person is already in your lists or your CRM, remove them and leave them out of future outreach.
💳 Credits: A claimed_email, claimed_linkedin, claimed_phone or Data removed result doesn't use a credit.
Common questions
Does Domain Search show claimed addresses?
No. Domain Search leaves out addresses whose owners asked Tomba to remove their data. They don't appear in the list at all, and no message replaces them.
How do I remove my own data from Tomba?
Use the Claim page. You don't need a Tomba account. See Remove your data from Tomba.
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