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How Email Verification works

How Tomba checks whether an email address can receive mail, and what each result means.

Written by Tomba.io Team

Tomba checks whether an email address can receive mail, without sending an email. This lets you remove bad addresses before they bounce. A bounce is an email that can't be delivered.

What Tomba checks

  1. Format. Is the address written correctly? A space, a missing @ or a run of random letters fails here.

  2. Domain. Is the part after the @, such as tomba.io, live and able to receive mail?

  3. Mailbox. Tomba asks the mail server whether the mailbox exists. No email is sent.

Tomba also spots three kinds of address that need care:

  • Catch-all: a catch-all domain accepts mail sent to any address, so we can't confirm one person's mailbox. The app calls this Accept All.

  • Webmail: a free email service, such as gmail.com. Tomba checks these and marks them as webmail.

  • Disposable: a throwaway inbox. Tomba doesn't run a check on these.

What the results mean

To try it, open Verify and type an address. You'll see the result. Click Show details to see the checks behind it.

An Email Verifier result with outlines on the Valid, 99%, Low Risk and Google Workspace badges and on the Domain Type card among the check cards

Result

What it means

What to do

Valid

The mailbox exists and accepts mail

Send

Accept All

The domain accepts all mail, so this mailbox can't be confirmed

Send with care

Blocked or unknown

The mail server blocked the check or didn't answer

Send with care, or verify again later

Invalid

The mailbox doesn't exist

Remove it from your list

Disposable

The address is a throwaway inbox, so no check was run

Remove it from your list

Each result also has a score. The higher the score, the more likely the address can receive mail. To learn more, see Email Verifier and Confidence Score.

💳 Credits: Each check uses 1 verification credit. Disposable results are free. A single check with an unknown result is also free, but in a bulk it's charged. The Free plan has no verification credits.

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