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Tomba Enterprise: what's included and how to get it

What the Tomba Enterprise plan includes, such as SAML SSO, SCIM and a named account manager, and how to ask our team for it.

Written by Tomba.io Team

Tomba Enterprise is the plan for large teams that need volume, single sign-on and a security review. There's no checkout for it: you tell our team what you need, and we agree the plan with you in a contract.

Enterprise features: SSO, SCIM, a DPA and an account manager

Tomba Enterprise gives your team these extras:

  • Credits by contract: your search credits and verification credits are set in your contract. They're two separate balances, and they reset every 30 days.

  • SAML single sign-on (SSO): your team signs in with the company login they already use. It works with SAML 2.0 identity providers, the services that manage company logins, such as Okta, Microsoft Entra ID and Google Workspace.

  • SCIM provisioning: your identity provider adds, updates and deactivates members for you. It works with Okta, Microsoft Entra ID, OneLogin and JumpCloud.

  • A data processing addendum (DPA): the signed terms for how Tomba handles the personal data you upload, such as a list to verify.

  • An uptime SLA: a 99.9% uptime service level agreement, available as part of your contract.

  • A named account manager: one person at Tomba who looks after your account.

SAML SSO and SCIM are only on Enterprise. The workspace owner or an admin sets them up.

How to ask for Tomba Enterprise

Step 1. Open the Upgrade page and scroll to the Enterprise card, under "Need more than self-serve?"

Step 2. Click Talk to us. The form "Talk to us about Tomba Enterprise" opens.

Step 3. Fill in the form:

  • Company: Data platform budget, Company size, Company name, Industry and Country

  • Contact person: First name, Last name and Work email

  • How can we help?: "I want to learn more about Tomba Enterprise" or "I'm an existing Tomba customer and interested in upgrading"

Step 4. Click Submit. You see "Request received" and "Thanks — our sales team will get back to you within one business day."

The form needs a work email. With a personal address, such as Gmail, it says "Please use your work email address."

💡 Tip: On tomba.io/enterprise, Talk to sales opens the same form in the app. Sign in, or create a free account first.

What happens after you ask

After you send the form, getting Tomba Enterprise takes four steps:

  1. Tell us what you need: your volumes, how many people will use Tomba, your identity provider and your security questions.

  2. Scope it together: we confirm your credits, the SSO and SCIM setup, and the documents your review needs.

  3. Sign once: one annual contract and the DPA. We then turn on Enterprise for your workspace.

  4. Go live: connect your identity provider, add your people and create your API keys.

For the documents your security or legal team may ask for, see Security and legal documents for your company's review.

If you're already on Tomba Enterprise

The Upgrade page shows "You're on the Enterprise plan" with "Plan changes are handled by your account manager — talk to us." The Enterprise card is marked Your current plan, with a Contact your account manager button.

You can't change an Enterprise plan at checkout. If you try, you see "Your plan is managed by your account team. Please contact your account manager to make changes." Click Talk to us, or write to your account manager.

To set up single sign-on and member syncing, see SAML Single Sign-On and SCIM Provisioning.

Common questions

How much does Tomba Enterprise cost?

Enterprise credits and prices are set in your contract. Click Talk to us on the Upgrade page to get a quote.

Can we try Tomba before we sign?

Yes. Every account starts on the Free plan, so your team can test Tomba first. Tell us what you need to test at a larger scale, and we'll plan it with you.

Can I get SSO on another plan?

No. SAML SSO and SCIM are only on Enterprise. Paid plans still have workspace roles and member credit limits. See What is Tomba's pricing?

Will auto-upgrade move me to Enterprise?

No. Auto-upgrade never moves you to Enterprise. You get Enterprise only through a contract with our team.

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