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FAQs and Troubleshooting
Discover answers to frequently asked questions with our regularly updated, carefully curated list, designed to provide clear, concise information
56 articles in this section
What is an Accept All means?
Understand what "Accept All" means, clarifying its implications for email verification processes and how it affects your outreach strategies.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Why has my account been blocked?
Find out the reasons behind your account being blocked, with insights into the possible causes and steps to address the issue.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Business Finder won't provide webmail emails
Business Finder does not offer webmail email results. Ensure your search expectations align with the platform capabilities for accurate and efficient outcomes
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
No Repeated requests are counted
Learn how repeated requests are not counted against your quota, optimizing the efficiency and management of your account's resources.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
can i edit my phone number?
Your phone number is linked to your account when you sign up. We'll add the ability to edit your phone number soon.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
What information can I find with the Domain Search?
Learn what types of information you can uncover using the Domain Search feature, from email addresses to organizational details.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Why doesn't the Email Finder return any result?
If no results are found in the Email Finder, discover the next steps to take to continue your search and achieve your objectives effectively.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Finding Webmail
Tomba is designed to find professional emails only, the system won't provide webmail such as Gmail, Yahoo, etc
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Reasons why Linkedin don't find any emails
Understand the reasons why LinkedIn may not yield email results, with valuable insights into improving your email discovery process.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
📲 install Tomba PWA
Learn how to install the Tomba Progressive Web App (PWA) for a seamless and convenient user experience.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
The permissions required to use Google Sheets Add-on
Understand the necessary permissions for using the Tomba Google Sheets Add-on, ensuring seamless integration and functionality.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Product roadmap's overview
Discover newly released features and gain insights into our vision for the future, ensuring you stay updated and informed.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
where can i see the Tomba updates
Find out where to access the latest Tomba updates, keeping you informed on new features, improvements, and changes to the platform.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Can you return data from a LinkedIn or Twitter handle?
While we have considered the possibility of allowing additional inputs, we currently only return data from a domains
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
What Bulks limits?
Learn about the bulk limits on Tomba. Understand the maximum thresholds for efficient processing and ensure optimal utilization of bulk functionalities
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
How do I change the language of the Chrome Extension?
Find out how to alter the language settings of your Chrome Extension, customizing your browsing experience to suit your linguistic preferences.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
What is a request and how it is counted
Discover what constitutes a request and how it's tallied, clarifying the process and its implications for your account's usage metrics.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Is there a limit to the email addresses that I can verify?
Explore whether there's a cap on the number of email addresses you can verify, and understand the extent of Tomba's verification services.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Can you return data from a Domain industries?
While we have considered the possibility of allowing additional inputs, we currently only return data from a domains
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Reasons Why Domain Search Don't find any emails
Discover why Domain Searches might not yield any emails, including common causes and how to address these challenges for better results.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
How to edit the navigation bar ?
Learn to customize the navigation bar on the Tomba website app, enhancing user experience by tailoring it to meet your specific needs.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
What format should I use for my .CSV file?
Understand the recommended format for your .CSV file, ensuring compatibility and accurate data import in Tomba.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
I've reached my monthly limit. When is this reset?
Learn when your monthly limit is reset, ensuring you stay informed on your usage cycle and can plan your activities accordingly.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Reasons why Enrichment don't find any emails
Explore the common reasons why the Enrichment feature may not discover any emails, with insights and solutions for better results.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Report a bug
Encounter an issue? Learn how to report discrepancies or errors, helping us improve accuracy and user experience.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
I paid, why can't I access the Premium features?
Discover possible reasons why you can't access Premium features after payment, with guidance on resolving the issue.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Can I search by state or country?
Explore the option to search by state or country for targeted and customized results we currently only return data.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
search for specific people in a Domain Search?
Learn how to target specific individuals within a domain search, refining your approach for more precise and effective results.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Is there a request per second limit?
Understand if there's a limit on requests per second, ensuring you can manage your searches efficiently without exceeding platform constraints.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
If the tomba.io service is down
In case tomba.io.me experiences downtime, rest assured we're actively addressing the issue for a swift resolution.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Supported languages
Explore how Tomba offers language support, including French and German, catering to a diverse user base for a more inclusive experience.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
The Author Finder tool can't find a blog post's author.
Explore why the Author Finder tool may not locate a blog post's author, with insights into troubleshooting for better results.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Can I find the email pattern for a specific domain?
Explore how to uncover the email pattern for a specific domain, aiding in targeted email discovery and outreach strategies.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
how email verification works
Email verification is a process that helps ensure the validity and deliverability of email addresses. Here's a general overview of how email verification
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
list of pattern you will find on tomba domain search?
Explore the variety of email patterns available through Tomba's domain search, aiding in more precise and effective email discovery efforts.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
How long does it take for a file with 5000 domains to process?
The answer is dependent on numerous factors including domain number of emails, settings and filter & verification
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Finding disposable
Tomba is designed to find professional emails only, the system won't provide disposable No request will be used for such searches.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
If a request returns no results, does it count against me?
Find out if requests that yield no results are counted against your usage, understanding the impact on your account's query limit.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
I’ve been locked out of my account. What do I do?
Learn the steps to take if you've been locked out of your account, ensuring a swift resolution and access restoration.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
How We Find Email Addresses ?
Learn about our methods for locating email addresses, utilizing advanced search techniques and data verification to ensure accuracy and relevance.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
The permissions required to use Tomba extensions?
Understand the permissions needed for the Tomba Chrome extension and Firefox Add-on, ensuring secure and effective usage of these tools.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
How often is the data updated?
Learn about the frequency of data updates in Tomba, ensuring you have access to the most current and reliable information.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Can I carry over the unused requests to the next month?
Find out if unused requests can be rolled over to the next month, maximizing your account's value and resource utilization.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
What are the accepted formats for the domains in the bulks?
Explore the accepted formats for domains in Tomba's bulk functionalities. Ensure seamless processing by adhering to the specified formats for optimal results
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Does Tomba have a Facebook group?
Discover if Tomba maintains an official Facebook group, providing a platform for community engagement and discussions.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Business Finder List of Keywords
Unlock a comprehensive business finder list of keywords. Explore a diverse range to optimize your searches and enhance your business discovery process
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Can I share my account to allow someone else access?
Learn how to invite other colleagues and users to join you in Tomba and share your subscription with them
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
What do the colours in every result mean?
Discover the significance of the colors in each result, learning how they differentiate and highlight various outcomes and statuses.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Using keyboard shortcuts
Discover the efficiency of using keyboard shortcuts, enhancing your productivity by streamlining tasks and navigation.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Which browsers does Tomba support?
Learn about the browsers that Tomba supports, ensuring compatibility and smooth usage across various web platforms.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Did Not Receive Verification Email
Find solutions for not receiving verification emails, including troubleshooting steps to ensure successful delivery to your inbox.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Google Sheets Add-on stop-working after a while?
Troubleshoot why the Google Sheets Add-on might stop working after some time and discover solutions to keep it running smoothly.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Can I share my leads with other team members?
Discover how to share your leads with other team members, facilitating collaboration and streamlining workflow within your organization.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Does Tomba work anywhere in the world?
Tomba can be used in any country. Tomba is one of the most comprehensive lead generation software available worldwide
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
Can I verify webmails addresses?
Tomba is designed for professionals, it does not verify webmail addresses such as gmail.com, yahoo.com, etc. No requests will be used
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024
How many emails can be extracted in the Domain Search?
Discover the email extraction capabilities of Domain Search, including the maximum number of emails that can be extracted.
Written by
Mohamed Ben rebia
Updated about a Jul 24, 2024