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Tomba Leads FAQs

Quick answers to common questions about saving, organizing, exporting and syncing leads.

Written by Tomba.io Team

Quick answers about Tomba Leads. For full steps, see Manage your leads.

Where do I find the emails I saved?

Open Leads in the left menu. All people shows every lead, and your lists sit below it.

The Leads page with the People, Connected Apps and Settings panels on the left and the table of leads on the right, with outlines around People, Settings and New lead

What's the difference between a search result and a lead?

A search result is what a tool shows you. A lead is a contact you chose to keep with Save as lead. You can then organize it, verify it and export it.

What do leads cost?

Saving, editing and organizing leads is free. Verifying an email uses 1 verification credit. Finding a phone uses 5 search credits, only when a valid phone is found. Your plan sets how many leads and lists you can keep.

Can I import leads from a file?

No, the Leads page has no import. Add leads with Save as lead, with the browser extension, or by hand with New lead.

Can I export just one list?

No. The download icon above the table exports all your leads to a CSV file, which opens in Excel or Google Sheets. Team members with the Guest role can't export.

Can I merge two lists?

There's no merge button. Tick the leads in one list, click Move to list, then delete the empty list. See Lead lists.

Does deleting a list delete its leads?

No. The leads stay in your account, under All people.

How do I delete a lead?

Hover over the lead, click the three dots at the end of its row, then click Delete. To delete several, tick them and click Delete in the bar that appears.

Can I sync leads with my CRM?

Yes. A CRM is the tool a sales team uses to track contacts and deals. Connect Pipedrive, Airtable or Mailchimp in Integrations, and the leads you save go there on their own. To check a lead, open it and look at Sync Status on the Integrations tab.

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What does the score mean?

The score shows how likely an email is to work, from 0 to 100. Green is 93 and up, red is under 30, and yellow is in between. See Verify a lead's email.

Where does a lead's source show?

Open the lead and click the Activity tab. Source names where it came from, such as Tomba Domain Search or Tomba Browser Extension.

Why does search miss some of my leads?

Search, filters and sort only cover the leads on the current page. To cover more, set Per page at the bottom of the table to 50.

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