FAQs and Troubleshooting
Discover answers to frequently asked questions with our regularly updated, carefully curated list, designed to provide clear, concise information
By Tomba.io1 author51 articles
- Do I need an Apollo paid plan to use Tomba?
- Do I need to verify emails from Tomba?
- What does Accept All mean?
- Why has my account been blocked?
- Do repeated searches use credits?
- What information can I find with the Domain Search?
- Why doesn't the Email Finder return any result?
- Why doesn't Tomba show Gmail, Yahoo or disposable addresses?
- Why the LinkedIn Email Finder doesn't find an email
- Add Tomba to your Android home screen
- The permissions required to use Google Sheets Add-on
- Where can I see Tomba product updates?
- What are the limits for bulks?
- How do I change the language of the Chrome Extension?
- What is a request and how it is counted?
- Is there a limit to the email addresses that I can verify?
- Why Domain Search doesn't find any emails
- What format should I use for my CSV file?
- I've reached my monthly limit. When is this reset?
- Why Enrichment doesn't find an email
- Report a bug
- I paid, why can't I access the Premium features?
- How to search for specific people in Domain Search
- How many searches can I run per second, minute and day?
- If the tomba.io service is down
- The Author Finder tool can't find a blog post's author
- How Email Verification works
- Email patterns you will find in Domain Search
- How long does it take for a file with 5,000 domains to process?
- Why doesn't Tomba show disposable email addresses?
- If a search finds nothing, does it use credits?
- I've been locked out of my account. What do I do?
- How we find email addresses
- What permissions do the Tomba extensions need?
- How often is the data updated?
- Do unused credits carry over to the next month?
- What are the accepted formats for the domains in the bulks?
- Does Tomba have a Facebook group?
- What do the colours in every result mean?
- Using keyboard shortcuts
- Which browsers does Tomba support?
- I didn't get my account confirmation email
- Why does the Google Sheets add-on stop on long lists?
- Can I verify webmail addresses?
- How many emails can be extracted in the Domain Search?
- Why Was My Account Banned on Tomba.io?
- Why is my account marked as suspicious?
- How to Export Apollo Leads Using Tomba Chrome Extension
- How to Export Sales Navigator Leads Using Tomba Chrome Extension
- Why Doesn't the Phone Finder Return Any Results?
- Can I find the email pattern for a specific domain?